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FAQ's
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Do I have to register in order to check out? No. You can just check out if you like or register and then check out.
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Do you provide tracking information? Yes, we will email you your tracking# once we ship.
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Does Shop Discount Department Store ship internationally? No, sorry not at this time.
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Is there a minimum order amount or quantity? No.
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Do you offer quantity discounts? Yes, there is a chart at the bottom of each item page with the quantity discounts for that item. If you have an issue and it's not giving you the discount please contact us and we will get that done for you.
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I don't see what I'm looking for? Sorry about that. Please contact us and we may have it. We are still adding items daily.
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How much does shipping cost? $8.95 for the first item and $0.10 for each one after that.
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Does Shop Discount Department Store ship to AK,HI,or PR? No, sorry we only ship to the lower 48 US at this time.
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How long will it take for me to receive my package(s)? For your convenience we offer standard shipping. Please allow about 3 business days for us to process your order and about 1-9 business days to get to you after that.
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Does Shop Discount Department Store accept returns? Yes. We can also do an exchange. For further info on our return policy please see our terms of use page.
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What forms of payment do you accept? Our preferred method of payment is Paypal. We also accept personal checks and money orders, but this method of payment will delay you in getting your order as we have to wait for those to clear before we can process your order. No CODs please.
How do I get in touch with you? You can call us at 1(888)789-4241 or email us at contactus@shopdiscountdepartmentstore.com or you can go to our contact us page and submit your questions or concern or go to our push to talk button at the bottom of this page.
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